Learn how enterprises are reacting to technology changes and realizing employee productivity and customer satisfaction benefits as they transition to a cloud environment with Lumen® Enablement Services for UC&C.
Speakers:
Denise Lund, IDC, Research VP, WW Telecom and Unified Communications
Dalton Curry, Lumen, SM, Global Product Management, UC&C
Connectivity and the core to business survivability
To prepare for novel business disruptions, organizations need plans that enable them to stay connected and adapt not just respond. Few communications companies could better understand this than Lumen. Unified communications become a business driver for the future of the workplace.
Using managed services for success
75% of businesses using cloud-based UC&C solutions experienced these benefits —and, in many cases, that was before even involving a managed service provider. 1
IDC Research and customer engagement
According to IDC research, 76% of IT leadership and 74% of LOB leadership agree that the use of a cloud-based UC&C has had a positive impact on their agility and responsiveness to business demand. 2
1Whitepaper - IDC analyst Connection: Managed Services rive Successful UC&C Implementation, July 2022
2IDC Infographic – UC&C Cloud Migration: A Journey Worth Embracing, July 2022